As part of a strategy to build mutually beneficial relationships with strategic stakeholders by the Electricity Company of Ghana (ECG) in the Volta Region, the company has engaged assembly members in the Ketu South Municipality.
The platform was also used to sensitize the 57 assembly members and the Ketu South Municipal Chief Executive Hon. Elliot Agbenorwu on the operations of ECG.
Emmanuel Lumor who is the Volta Regional General Manager of ECG, indicated that his outfit considers assembly members as strategic stakeholders who are crucial to the operations of the power distribution company.
Due to this, he said there would be frequent engagements to dialogue on salient issues to help gather feedback to improve service delivery. Customer service is paramount to me and my administration and the Volta ECG will ensure customer satisfaction, he said.
He outlined that measures have been put in place to ensure customers are satisfied with the services of the power distributor which includes a reliable power supply to existing and prospective customers, both domestic and industrial.
Mr. Lumor reiterated the commitment of the company to provide a stable power supply in the region and announced some interventions within the Ketu South Municipality.
“He added that, trees are good conductors of electricity and that trees interfering with the ECG network also cause damage to the transformers which often lead to power outages. The company is making efforts to remove all trees interfering electricity cables.
He also noted that, the primary cause of power outages is as a result of perennial bush fires causing financial loss to the company and appealed to the assembly members to assist the company in achieving zero burnt poles.
The Municipal Chief Executive for Ketu South, Hon. Elliot Edem Agbenorwu, lauded the management of ECG Volta Region for the sensitization exercise and urged the ECG to continue to build mutually beneficial relationships with the municipality to enhance service delivery.